INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What materials are your jewellery pieces made of?
Our jewellery is crafted using premium materials like 925 sterling silver, stainless steel, copper alloy, gold, rose gold, and high-quality stones. Each product page includes complete material details for full transparency and trust.
Is your jewellery safe for sensitive skin?
Yes, many of our pieces are hypoallergenic and suitable for sensitive skin. Look for “skin-safe” on the product page.
How should I care for my jewellery?
Keep jewellery away from liquids
Clean with a soft cloth
Store in airtight packaging
Remove before sleeping or bathing
How long does delivery take?
Orders are delivered within 3–7 working days, depending on your location.
What if the product I received is damaged or incorrect?
Contact us within 24 hours with an unboxing video or photos. We’ll arrange a replacement immediately.